In response to the COVID-19 pandemic, the Thunder Bay Police Service is making adjustments to ensure continued service to the public. Given the very threats posed by the pandemic, the health and safety of our members and the public is a continued concern for the TBPS.

Effective immediately, members of the public who need access to the lobby of our headquarters at 1200 Balmoral will be subject to a self-screening questionnaire regarding symptoms of or potential exposure to the COVID-19 virus. In an emergency situation call 911. This page will provide updated information about the status of non-emergency TBPS services and provide alternative options to in-person visits. 

Anyone who is required to report to Police due to a release order or other judicial requirement, must still attend the police station!  You will be subject to a pre-screening upon arrival.

If you are not sure if you really need to attend our headquarters, please call the non-emergency line first at (807) 684-1200.If you are required to appear at the Thunder Bay Police Service headquarters then please download, print and fill out this Visitor Screening form.

By limiting in-person/non-emergency contact with our members, you are doing your part to reduce exposure and help us all to slow the spread of COVID-19.  We ask for your cooperation as we all face the pandemic head on!

The Oliver Paipoonge Policing Office  at 4569 Oliver Road is also closed to the public, but for non-emergency services call (807) 935-2613. For emergency services call 911.  

On Duty - The Pandemic Response

Collision Reporting Centre

If you have been involved in a collision and there are injuries, call 911.

If there are no injuries, the Thunder Bay Police Service and Accident Support Services International have developed a temporary process to report. As of March 16, 2020, reportable motor-vehicle collisions without injuries must fist be reported by phone: 

Contact 345-1617, between the hours of 9 a.m. and 5 p.m., Monday through Friday. If the line is busy, please leave a message. 

Members of the public will be provided information from the Accident Support Services personnel on the reporting process. Please follow the directions of the Accident Support Services Personnel. 

Make sure you collect the other involved party's information. This includes: 

  • Driver's name
  • Phone number (home and mobile)
  • Driver's licence number
  • Vehicle ownership
  • Insurance Information

These instructions are available in a .pdf format via download here. 

If you require other non-emergency services during this time, please review your following online options below:

Police Records Check

To apply for a police records check, visit this link.  If you have questions and would like to learn more about the various Police Records Checks available, visit the Police Records Check section of our website here.

Report a Crime Online

The TBPS Citizen Online Police Reporting System allows you to report non-emergency crimes online. Reporting crimes online is not for emergencies. In an emergency, please call 911. 

Police Information

For any other type of police information applications such as FOI requests, Synopsis of Police Reports, etc., please call 684-1376 and leave a message to make arrangements.

Property Pick-up Services

This service will be unavailable to the public until further notice. During this time the public is asked to call 684-1200 for any inquiries regarding lost, found or possibly stolen property.