Professional Standards: Complaints

The complaint process begins with a call to the Thunder Bay Police Service Watch Commander.  There is a Watch Commander on duty at all times.  Call 807 684-1200 and ask for the Watch Commander.

The Office of the Independent Police Review Director (OIPRD) receives, manages and oversees all complaints about police in Ontario.

As an independent civilian oversight agency, the OIPRD ensures all public complaints against the police are dealt with in a manner that is transparent, effective and fair. Learn more​

Police Services Act Hearing Decisions

Hearing decisions which have resulted from complaints to the Office of the Independent Police Review Director (OIPRD) are available on the OIPRD website.



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