Members of the public who want to make a complaint about a member of the Thunder Bay Police Service can do so both informally and formally.

We encourage anyone who is dissatisfied with the conduct of a member of the Thunder Bay Police Service to reach out to a supervisor to discuss their concerns. There is a Watch Commander on duty at all times. Call 807-684-1200 and ask for the Watch Commander.

The conduct of police officers is governed by the Community Safety and Policing Act. Officers can face charges and discipline under this Act.

Formal complaint about a police officer can be made via the Law Enforcement Complaints Agency (LECA), who are responsible for receiving, managing and overseeing public complaints about misconduct.

Visit to learn more or file a complaint online or call 1-877-411-4773.