Contact Us

If this is an emergency, call 911. 


For non-emergency reports, please contact 807-684-1200. There is a receptionist available Monday – Friday 8 a.m. to 4 p.m. You may also attend 1200 Balmoral Street for non-emergency reports.


For any other internal administrative department, the phone listing is below. Please keep in mind that most lines are answered during regular business hours, Monday – Friday 8 a.m. to 4 p.m.


  • Executive Services

    Office of the Chief and Deputy Chief of Police: 807-684-1200  x1304

  • Corporate Communications

    Media Relations: 807-684-1200  x2521

  • Corporate Services

    Complaints Against Police: 807-684-1200


    Property and Stores: 807-684-1200  x1312


    Freedom of Information: 807-684-1200 

    x2011


    Human Resources: 807-696-0194

  • Investigative Services

    Major and General Investigations: 807-684-1200


    (Major Crime; Economic Crime; Crimes Against Elders; Crimes Against Children; 

    Break, Enter and Robbery (BEAR); Intimate Partner Violence; Forensic Identification; 

    Missing Person)


    Sex Offender Registry: 807-684-1200  x1246

  • Primary Response

    Traffic Unit: 807-684-1200  x1226

  • Operational Support

    Community Inclusion Team; Community Oriented Response and Engagement Unit; School Resource: 807-684-1200


    Records: 807-684-1200  x1270


    Court Services: 807-626-7000


    Criminal Record Checks: 807-684-1200  x1376

  • Collision Reporting

    For Collision Reporting please call 807-345-1617 when you arrive at 1200 Balmoral Street. A staff member from the Collision Reporting Centre will come to your vehicle to take a report.

  • Crime Stoppers

    For the Crime Stoppers Tip Line, please call 1-800-222-8477 or submit a tip online at www.p3tips.com/273

Online Reporting is also available on this site for minor crimes.

Tel: 807-684-1200

Call: 911 For Emergencies

Thunder Bay Police Service,

1200 Balmoral Street, Thunder Bay, ON, P7B 5Z5

Reception Hours

Mon - Fri
-
Sat - Sun
Closed