Elder abuse investigation leads to arrests

May 21, 2025

A personal support worker faces charges after police conducted an investigation into recurring thefts committed against a vulnerable person.

The Thunder Bay Police Service received a report in March that an elderly individual suspected they were the victim of ongoing thefts from their residence.

 

The Crimes Against Seniors investigator became involved in the ongoing investigation.

 

The investigation led to the identification of a suspect, who worked as a personal support worker.

 

The suspect was arrested on Friday, May 16.

 

Shaunna Lee-Ann COUZELIS, 45, is charged with Unlawfully in a Dwelling x8 and Theft Under $5,000.

 

The accused appeared in court and has been released from custody with conditions and a future appearance date.

 

A second individual was also charged with Unlawfully in a Dwelling.

 

This particular incident demonstrates an issue where personal support workers, or imposters, exploit their unsupervised access to the homes of elderly or otherwise vulnerable individuals. Police urge family members and friends to speak to those who may be vulnerable to being targeted and to be vigilant if there is suspicion of wrongdoing.

 

Anyone who believes they were the victim of a similar incident, or has information that could assist investigators, is asked to please contact Detective Constable Kevin Middleton at (807) 684-1039. Tips can be submitted anonymously through Crime Stoppers at 1-800-222-8477, online at www.p3tips.com.

 

For further information and resources to protect against elder abuse, please visit https://thunderbaypolice.ca/protecting-seniors.

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Community questions answered We’re happy to answer these questions submitted to news@thunderbaypolice.ca. How does TBPS combat retail thefts? Communities across the country are experiencing retail thefts due complex economic, social, and systemic factors. In one month (April 27 – May 27), TBPS responded to 263 calls related to Thefts. To interrupt this activity, TBPS officers in plain clothes attend stores posing as customers. When they witness theft, officers take suspects into custody. Our Break, Enter and Armed Robbery (BEAR) Unit members spent time monitoring different retail areas over the course of multiple days. This resulted in several arrests for theft, including one of a person who was wanted on a robbery charge. Primary Response officers watch for theft activity while on patrol. Store windows that are free of obstructions such as posters give officers a clear line of sight from the road. Retail spaces can be planned to enhance staff safety and deter criminal activity. Our officers share advice to businesses that helps to open sightlines, improve, reduce hiding spots, increase the chance of detecting suspicious behavior, limit access to high-value or commonly targeted merchandise. How does TBPS help youth stay away from criminal activities? Protecting youth is a priority and shared responsibility. We are pleased to collaborate on activities to keep youth safe. These are just a few examples: School Resource Officers improve student safety in and around schools. They play a key role in building relationships between students and police. In 2024, School Resource Officers delivered 40 presentations to youth regarding Online Safety, Bullying, Gang Prevention and Student Safety. In September 2024, Voices of Resilience: Gang Prevention Through Experience reached about 2,500 grade 7 and 8 students at local and regional schools. Our Community-Oriented Response & Engagement and Community Inclusion Teams engage with members of our community at countless events and activities. Many of these, like the Sk8 Collaborative, are focused on youth. TBPS members participate in Camp Loon – an outreach program for youth between 12 and 18 from remote Indigenous communities in the north. Our involvement provides training in leadership skills and activities which may not be available to them at home. More Action. More Opportunity. Working in a busy municipal police service means every day brings new challenges—and new chances to grow. From frontline response to specialized units, your career path is yours to shape. Serve Where You Live. Protect What Matters Most. Stay close to home while making a real difference. Our officers protect the communities they live in—because there’s no greater motivation than keeping your own streets safe. If you’re looking for a rewarding, exciting and ever-changing career, answer the call. Join our team through either our Cadet or Experienced Officers program. To learn more about career opportunities at TBPS, visit thunderbaypolice.ca/careers.
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