Fraud Friday: ATM cash-trapping scams
The Thunder Bay Police Service is reminding residents to be cautious when using automated teller machines (ATMs) following reports of a cash-trapping scam in other communities.
No cases of this type have been reported to the Thunder Bay Police Service at this time.
This advisory is being shared to help the public recognize the potential risk and take precautions.
In a cash-trapping scam, a device is placed over or inside an ATM’s cash dispenser.
The machine may appear to complete the withdrawal, but the cash is held by the device. A fraudster can then return and collect it after the customer leaves.
Protect yourself:
• Check the ATM for loose parts, unusual attachments, or signs of tampering.
• Use ATMs in well-lit, high-traffic locations whenever possible.
• If cash is not dispensed, do not leave immediately. Contact your financial institution using a trusted number and report the problem to the ATM operator.
• Review your account and promptly report any transaction you do not recognize.
If an ATM appears to have been tampered with, do not use it.
Report suspicious activity to the Thunder Bay Police Service.
If you have lost money or disclosed banking information, contact your financial institution immediately and report the incident to police and the Canadian Anti-Fraud Centre (https://antifraudcentre-centreantifraude.ca/index-eng.htm).

