FRAUD FRIDAY: Repayment scams

July 18, 2025

The Thunder Bay Police Service is continuing to advise the public of financial scams that target local residents.


A common scheme is the repayment scam.


Scammers will send an email advising the recipient that they are due a refund or reimbursement after an overpayment for an account on a platform like Amazon or Paypal. The email will likely ask the recipients to provide banking information and may either provide a "refund form" or a request to send money by e-transfer to validate the account.


Recipients may also be asked to download an app, such as AnyDesk, which will provide external control of the device, allowing scammers to have access to personal information.


This is a scam. The scammers will use that information to compromise a bank account and any money sent by e-transfer will be lost.



People who receive these messages are urged to ignore or delete them. If in doubt, check your account status directly on the platform in question.


If you are concerned about potential scams and want to learn more, please visit https://www.thunderbaypolice.ca/safety/fraud-prevention or contact the Canadian Anti-Fraud Centre (http://www.antifraudcentre-centreantifraude.ca/)


To make a fraud/cyber crime online report to the Thunder Bay Police Service, please visit: https://www.services.tryrubicon.com/thunder-bay-police-service/online-reports/report/fraud-cybercrime

August 7, 2025
The Thunder Bay Police Service has received several reports in recent days from local residents who have been contacted by fraudsters attempting to defraud them with the grandparent scam. The grandparent scam involves phone calls to potential victims claiming that a family member was involved in an accident or had been arrested, with money urgently needed to address their situation. The fraudster may claim to be a lawyer, law enforcement officer, or have some role with the court system. The scammers may also use spoofing to have the call display appear to be coming from a legitimate phone number. In some cases, the scammers will use a voice that sounds like the loved one who is in apparent trouble. The scam may involve having someone attend the victim’s residence to pick up cash. The scammers typically demand amounts between $5,000 and $10,000. These calls frequently target elderly residents or other vulnerable individuals. The Thunder Bay Police Service’s Economic Crime Unit is urging family members and friends to speak to those who may be vulnerable to being targeted by this type of scam. Police advise community members contacted by a suspected scammer to remember that the best way to avoid being victimized is to hang up the phone, then attempt to reach the family member alleged to be in trouble to verify the story. Another way to protect against this scam is to have a code word that only relatives would know to help determine if a call is a scam. The fraudster will likely try to create an emotional response from the potential victim, urging that the money is required immediately. This is a common tactic to prevent victims from practicing due diligence and should be viewed as strong evidence that a scam is taking place. Prevention is the best protection against fraud. If you are concerned about potential scams and want to learn more, please visit our Fraud Prevention page or contact the Canadian Anti-Fraud Centre ( http://www.antifraudcentre-centreantifraude.ca/ ) To make a fraud/cyber crime online report to the Thunder Bay Police Service, please visit: https://www.services.tryrubicon.com/thunder-bay-police-service/online-reports/report/fraud-cybercrime
August 6, 2025
The Primary Response Branch represents the members most often in contact with people in need of police support - front-line Patrol Platoons, Emergency Task Unit, Canine Unit, the IMPACT Unit and Traffic Unit, the call-back unit and front desk. 2024 police-reported crime This month, Statistics Canada released the police-reported crime data for 2024. The detailed Main Metrics include: Crime counts: Total number of incidents reported. Crime rates: Number of incidents per 100,000 population. Crime Severity Index (CSI), which measures how often crimes happen and how severe they are, from year to year. Thunder Bay's average is higher than both the province and the national averages for crime severity. TBPS continues to have clearance rates above the national average, which indicate how effectively our dedicated members are addressing violent crimes. Clearance rates refer to the percentage of reported crimes that are investigated and result in charges laid. The non-violent crime severity index includes such crimes as property and drug offences.