National Public Safety Telecommunicators Week

April 13, 2026

The Thunder Bay Police Service (TBPS) is recognizing National Public Safety Telecommunicators Week, a week dedicated to honouring the essential work of 911 Operators and Dispatchers who serve as the first point of contact in emergencies.


Throughout the week on social media, TBPS will be highlighting the critical role of its Communications Centre. This includes the proper use of 911 services, through a top 10 listing of interesting calls that were received in 2025.


911 Operators and Dispatchers are the first lifeline for people in crisis. When someone calls 911, communicators are the first voice they hear.


They assess the situation, gather vital information, and dispatch police and fire services while providing calm, steady guidance during moments of fear, confusion, or danger.


In the Thunder Bay Police Service Communications Centre, every call is handled by a trained professional who listens carefully, asks the right questions, and coordinates emergency responses during fast‑moving, high‑risk situations. Their work is often unseen, but it is indispensable to public safety.


“As Inspector overseeing our Communications Centre, I see firsthand that every call we receive represents someone’s worst moment and our communications professionals are the calm in that storm,” Operational Support Inspector Jason Rybak. “They are the first lifeline, guiding both the public and our officers with precision, professionalism, and compassion. Their voice brings clarity in chaos, and their work saves lives. I am incredibly proud of the dedication and excellence they demonstrate every single day.”


The Thunder Bay Police Service extends its sincere appreciation to all 911 Communications Centre staff for their continued dedication, professionalism, and commitment to the community.


Current career opportunities in our Communications Centre can be found here: Communication Operator - Temporary (POOL) | Thunder Bay Police Service |

May 22, 2026
The Thunder Bay Police Service is currently investigating the discovery of a deceased person. Human remains were located today in the Thunder Centre area. The Major Crime Unit is involved in the ongoing investigation. There is no threat to public safety. A separate investigation which was reported yesterday regarding a police presence in the same area is ongoing. A visible police presence continues and members of the public are asked to avoid the area. No further information is available at this time. Updates may be provided when they become available.
May 21, 2026
A visible police presence is expected in the Fort William Road and Isabel Street area. Thunder Bay Police Service officers were dispatched to the area around 4:30 PM on May 21, 2026, in response to a call for service. There is no threat to public safety. Members of the public are asked to avoid the area. No further information is available at this time.
May 20, 2026
TB26016170 A Thunder Bay Police Service Cyber Crime Unit investigation has resulted in multiple charges. The investigation began in May, in response to a report regarding the distribution of private images without consent, and harassment. As a result of the investigation, 36-year-old Kirsty LENNOX from Thunder Bay is facing the following charges: • Distribute intimate image without consent (three counts) • Criminal harassment – repeatedly communicate (two counts) The accused was released from custody with a future court date. The investigation into the matter remains ongoing. Anyone with information that could assist investigators is asked to please contact Detective Constable Joel Manherz at (807) 684-1200 ext. 4115. Tips can also be submitted anonymously through Crime Stoppers at 1-800-222-8477, online at www.p3tips.com.