Thunder Bay Police Service Communications Centre launches new text‑message program

April 8, 2026

The Thunder Bay Police Service Communications Centre has launched a new text‑message program designed to enhance how our 911 operators connect with the community.

This initiative opens an additional, modern line of communication, allowing callers to receive timely, accurate information directly to their mobile devices while our 911 operators manage their emergency call.

Through this system, Communications Centre staff can send both automated and dispatcher‑crafted messages that deliver clear, essential guidance.

These may include:

• Vehicle collision self‑reporting instructions with a direct link
• Updates such as “Police have been dispatched, please watch for them.”
• A list of available tow truck companies
• Notifications advising callers that their request has been forwarded to the Thunder Bay Police Service Callback Unit

Text messages from the program will be received from a local 807 number.

Callers are only able to receive information over text.

Residents should continue to call 911 to speak to an operator or 807-684-1200 for non-emergencies.

By offering real‑time information and reducing the need for follow‑up calls, this program strengthens service delivery, eases call volume, and ensures residents receive the support they need.

“Our Communications Centre is always looking for ways to evolve with the needs of the community,” said Thunder Bay Police Service Communication Centre Manager Megan Petzel. “Adding a text message option enhances the tools we already use and allows us to deliver information in more ways to meet people’s expectations and preferences.”

The change is aimed at supplementing our existing Communication Centre services.

Fraud Friday: Thunder Bay Police Service warning residents about call spoofing

September 18, 2026
The Thunder Bay Police Service is warning residents about call spoofing, a scam where fraudsters disguise their phone number to make it appear as though the call is coming from a legitimate source including banks, government agencies, or even police services. Scammers use spoofed numbers to pressure victims into providing personal information, banking details, or immediate payments. These calls can look convincing, but the number on your caller ID cannot be trusted. If you receive an unexpected call asking for personal or financial information, hang up immediately and contact the organization directly using a verified number. Do not rely on the number displayed on your phone. Report suspicious calls to the Thunder Bay Police Service. For further information about various frauds and scams that may be circulating, please visit https://www.thunderbaypolice.ca/safety/fraud-prevention or the Canadian Anti Fraud Centre online at: https://antifraudcentre-centreantifraude.ca/index-eng.htm To make a fraud/cyber crime online report to the Thunder Bay Police Service, please visit: https://www.services.tryrubicon.com/thunder-bay-police-service/online-reports/report/fraud-cybercrime

Intelligence Unit drug trafficking investigation leads to several charges

September 17, 2026
A Thunder Bay Police Service Intelligence Unit drug trafficking investigation has resulted in several charges. Officers began the investigation in August 2026, in response to reports of drug trafficking. Through the investigation two suspects were identified. On September 3, 2026, around 7:40 PM officers with the Emergency Task Unit located and arrested a suspect in the Limbrick Street and Vale Avenue area. A search of the suspect led to the seizure of suspect cocaine, fentanyl, and Canadian cash. On September 3, 2026, around 8:10 PM officers with the Intelligence Unit located and arrested a second suspect in the Victoria Avenue and Oakwood Avenue area. A search of the suspect led to the seizure of suspected fentanyl and Canadian cash. A total of over 30 grams of suspected fentanyl and 110 grams of suspected cocaine were seized, alongside a large fixed blade knife and over $4,000 in cash. The total estimated street value of the drugs seized is over $17,280 As a result of the investigation, 38-year-old Terry PELTO of Thunder Bay is facing the following charges: • Possession of a Schedule 1 substance for the purpose of trafficking – cocaine • Possession of a Schedule 1 substance for the purpose of trafficking – opioid • Possession of proceeds of property obtained by crime over $5,000 • Carrying concealed weapon • Fail to comply with probation order As a result of the investigation, 39-year-old William JIMOH from Thunder Bay is facing the following charges: • Possession of a Schedule 1 substance for the purpose of trafficking – cocaine • Possession of a Schedule 1 substance for the purpose of trafficking – opioid • Possession of proceeds of property obtained by crime under $5,000 • Possession of firearm or ammunition contrary to prohibition order Both of the accused were remanded into custody following their first court appearance. The investigation into the matter remains ongoing.

September 2026

September 17, 2026
Public safety depends on trust, visibility, accountability, and partnership. Through Project Support, the Thunder Bay Police Service worked with residents, businesses, service providers, and community partners to respond to concerns in our downtown and commercial areas. The initiative combined visible patrols, outreach, wellness checks, medical assistance, service referrals, and lawful enforcement. There were more than 9,100 community and business engagements, 343 service referrals, 89 referrals accepted, 78 arrests, and 74 provincial offence notices issued. Behind those numbers are people, conversations, and opportunities to connect individuals with support while addressing behaviour that affects shared spaces. Although the pilot has concluded, visible patrols will continue as we build on what we have learned. This work began by listening to community concerns, and those conversations will continue. Recent engagement, including the “Our Safe Voice, Strong Community” event with Tapestry Women’s Network Thunder Bay, reinforced openness, understanding, and shared responsibility — values that also guide how we honour service and sacrifice. In that spirit, I invite the community to attend this year’s Police and Peace Officers’ Memorial Service on Sunday, September 27, at 2:00 p.m. at St. Andrew’s Presbyterian Church, 207 S. Brodie Street. This tradition gives us an opportunity to honour police and peace officers who made the ultimate sacrifice in service to their communities. In the past year, we have seen several officers lose their lives while answering the call to serve. This is our chance to remember their dedication, recognize their sacrifice, and ensure their legacy is never forgotten. Thank you for your continued commitment to Thunder Bay. We will keep listening, working with you, and showing up for the safety and well-being of this community. Darcy Fleury, M.O.M. Chief of Police