Housing Safety Unit Pilot Program Launched

October 28, 2025

Special Constables were sworn in last week at TBPS. Pictured: Deputy Chief Ryan Hughes, Erin Murphy, Tristan Johnson, Chief Darcy Fleury, Cole Lambert, Krystal Wiwcharyk, and Deputy Chief Jeremy Pearson.



The District of Thunder Bay Social Services Administration Board (TBDSSAB) and the Thunder Bay Police Service (TBPS) have partnered to launch a new, community-focused initiative: the Housing Safety Unit (HSU). 


Under this initiative, dedicated Special Constables will be deployed to provide a proactive, visible, and tailored safety presence in TBDSSAB-owned housing communities. Special Constables are appointed under Ontario’s Community Safety and Policing Act (CSPA). They are law enforcement officers with limited police powers, authorized to enforce laws within a specific jurisdiction. The HSU is being launched as a pilot program with possibility of continuation based on data.


“The HSU is a prime example of community and police collaborating to create safer spaces through proactive, community-based presence,” said TBPS Chief Darcy Fleury. “It’s about building trust, maintaining order, and ultimately supporting residents in feeling safe in their homes.”


Four TBPS Special Constables will be deployed primarily to three high-volume buildings, while also establishing relationships at TBDSSAB’s other direct-owned properties. Their duties include routine patrols, incident response, tenant engagement, and support referrals.


“These constables are equipped to enforce laws under the Criminal Code, Trespass to Property Act, Liquor Licence and Control Act, Mental Health Act (in limited roles), and relevant municipal bylaws and housing rules. They are equipped to enforce laws under the Criminal Code, Trespass to Property Act, Liquor Licence and Control Act, Mental Health Act (in limited roles), and relevant municipal bylaws and housing rules,” explained Jason Rybak, TBPS Inspector, Operational Support.


TBDSSAB introduced Tenant Support Workers (TSWs) in 2017 to support the unique challenges faced by tenants in community housing within the permitted scope of a landlord-tenant relationship per the Housing Services Act and Residential Tenancies Act. Tenant Support Workers support tenants by building relationships, creating opportunities for tenant community building, and making referrals to community services. In recent years, TSWs have built a strong rapport with the TBPS Community Oriented Response and Engagement (CORE) unit, with officers offering tenants education and advice around personal and community safety as-needed. 


As demand increases and police resources are challenged, this innovative partnership offers a new way to support proactive engagement with housing communities.


“Our housing communities deserve safe, supportive environments,” said Ken Ranta, CEO of TBDSSAB. “This partnership allows us to bring a new level of dedicated, community-specific safety to those who need it most.”


Krystal Wiwcharyk is one of the new Special Constables. “I know how important it is for people to feel safe, heard, and connected,” she said. “It’s about more than enforcing the law; it’s about understanding the challenges people face and helping them find solutions in a compassionate, respectful way.” 


The HSU Special Constable role can involve helping someone access support services, mediating neighbour disputes, or simply being a familiar, approachable presence. By offering practical help and working alongside community partners, Special Constables can help prevent issues before they escalate.     


The HSU is expected to:

• Enhance resident safety

• Reduce criminal and social disorder

• Build trust through community-based engagement

• Provide enforcement tailored to the unique needs of housing communities


A similar initiative implemented in Toronto has led to reduced emergency calls, improved perceptions of safety, and stronger tenant relationships with enforcement personnel. The TBDSSAB and TBPS HSU partnership is expected to deliver similar benefits in Thunder Bay—at a lower cost than traditional police deployment, and with more authority and training than private security. Data will inform future expansion and strategic adjustments.


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Thunder Bay Police Service highlighting Crime Prevention Week through education and awareness

November 2, 2026
The Thunder Bay Police Service is joining police services and community partners across Ontario in recognizing Crime Prevention Week. Crime Prevention Week is an opportunity to highlight the role everyone plays in building safe and resilient communities. Crime prevention is most effective when police, community organizations, businesses, governments, and residents work together through education, awareness, reporting, and community engagement. Throughout the week, the Thunder Bay Police Service will share information, resources, and practical crime prevention tips through its social media channels. Topics will focus on ways residents can reduce their risk of victimization and contribute to community safety. Residents who witness suspicious activity or become victims of crime are encouraged to report it. Non-emergency reports can be made by calling 807-684-1200 or online at: https://www.services.tryrubicon.com/thunder-bay-police-service/online-reports Emergencies can be reported to 911. Information provided by the public can help identify crime trends, support investigations, and address emerging community safety concerns. Follow the Thunder Bay Police Service on social media for crime prevention information, resources, and tips aimed at helping build a safer Thunder Bay.

Fraud Friday: Fraudsters posing as cell service providers in Thunder Bay area

October 30, 2026
The Thunder Bay Police Service is warning residents after receiving a report regarding a scam in which individuals are contacted by someone claiming to be from their cell service provider. The caller may offer a phone upgrade, loyalty discount, or other promotional deal.  Using personal or account information, the scammer then orders a device through a legitimate service provider. The scammer may already possess some of the victim's personal information before making contact. After the device arrives, the victim may receive another call from someone claiming to represent the service provider. In some cases, the scammers rely on the victim contacting them directly about the unexpected shipment. In some instances, multiple devices may be shipped to the victim's address. When victims inquire about the unexpected shipment, scammers may provide a fraudulent return address or send a prepaid shipping label. The package is then redirected to an address controlled by the scammer rather than the legitimate company. Prevention Tips: · Avoid purchasing products through unsolicited phone calls. Contact the company directly to verify any offers. · Do not use unexpected return labels without confirming they are legitimate. · Contact your provider directly regarding deals. Use the official phone number on the company’s website to verify any return request. · Check your account. Review your account through the provider’s official app or website for unfamiliar orders or changes. For further information about various frauds and scams that may be circulating, please visit https://www.thunderbaypolice.ca/safety/fraud-prevention or the Canadian Anti-Fraud Centre online at: https://antifraudcentre-centreantifraude.ca/index-eng.htm To make a fraud/cyber crime online report to the Thunder Bay Police Service, please visit: https://www.services.tryrubicon.com/thunder-bay-police-service/online-reports/report/fraud-cybercrime