Police urge residents to be mindful of scams

June 6, 2025

The Thunder Bay Police Service is continuing to educate the public about ways to protect themselves from financial scams.


While not unique to Thunder Bay, members of our community continue to be targeted and fall victim to deceit by fraudsters.


Community members contacted by a suspected scammer are urged to remember that the best way to avoid being victimized is to hang up the phone or not respond to messages. If someone is contacting you and demanding payment or requesting personal information, it is most likely a scam.


As well, reputable financial agencies and institutions will never demand gift cards or cryptocurrency as a form of payment.


In situations where there is an incentive or reward being offered, if something seems too good to be true then it probably is. Do not provide personal information, such as a credit card number or access to financial accounts.


Fraudsters may attempt to manipulate their victims by claiming there is a sense of urgency to act. This is a common tactic to prevent victims from practicing due diligence and should be viewed as evidence that a scam is taking place.


Economic crime investigations are very often complex and can take an extensive amount of time. Recovering or reimbursing lost funds is extremely rare.


Police urge family members and friends to speak to those who may be vulnerable to being targeted by scams.


For further information about various frauds and scams that may be circulating, please visit https://www.thunderbaypolice.ca/safety/fraud-prevention or the Canadian Anti Fraud Centre online at: https://antifraudcentre-centreantifraude.ca/index-eng.htm


To make a fraud/cyber crime online report to the Thunder Bay Police Service, please visit: https://www.services.tryrubicon.com/thunder-bay-police-service/online-reports/report/fraud-cybercrime

October 30, 2026
The Thunder Bay Police Service is warning residents after receiving a report regarding a scam in which individuals are contacted by someone claiming to be from their cell service provider. The caller may offer a phone upgrade, loyalty discount, or other promotional deal.  Using personal or account information, the scammer then orders a device through a legitimate service provider. The scammer may already possess some of the victim's personal information before making contact. After the device arrives, the victim may receive another call from someone claiming to represent the service provider. In some cases, the scammers rely on the victim contacting them directly about the unexpected shipment. In some instances, multiple devices may be shipped to the victim's address. When victims inquire about the unexpected shipment, scammers may provide a fraudulent return address or send a prepaid shipping label. The package is then redirected to an address controlled by the scammer rather than the legitimate company. Prevention Tips: · Avoid purchasing products through unsolicited phone calls. Contact the company directly to verify any offers. · Do not use unexpected return labels without confirming they are legitimate. · Contact your provider directly regarding deals. Use the official phone number on the company’s website to verify any return request. · Check your account. Review your account through the provider’s official app or website for unfamiliar orders or changes. For further information about various frauds and scams that may be circulating, please visit https://www.thunderbaypolice.ca/safety/fraud-prevention or the Canadian Anti-Fraud Centre online at: https://antifraudcentre-centreantifraude.ca/index-eng.htm To make a fraud/cyber crime online report to the Thunder Bay Police Service, please visit: https://www.services.tryrubicon.com/thunder-bay-police-service/online-reports/report/fraud-cybercrime
October 28, 2026
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