SCAM ALERT: Shoulder surfers

February 27, 2025

The Thunder Bay Police Service is urging residents to be aware of their surroundings when using a debit or credit card to make purchases.

Police have become aware that there are scammers who will closely watch customers when making purchases to obtain their personal identification number (PIN) before stealing the card, and then using it for their own transactions.

 

These scammers, known as shoulder surfers, often take advantage of seniors.

 

The Thunder Bay Police Service’s Economic Crime Unit is urging family members and friends to speak to those who may be vulnerable to being targeted by this type of scam.

 

For further information about various frauds and scams that may be circulating, please visit the Canadian Anti Fraud Centre online at: https://antifraudcentre-centreantifraude.ca/index-eng.htm

November 15, 2025
The Thunder Bay Police Service is reminding residents to stay vigilant following reports of people going door-to-door claiming to represent the Salvation Army. The Salvation Army has confirmed that they are not conducting any door-to-door canvassing. Residents are urged not to provide money or personal information to anyone visiting your home claiming to be collecting donations for the Salvation Army. Legitimate volunteers with the Salvation Army are collecting donations at retail locations through their Christmas Kettle Campaign. The Canadian Red Cross has confirmed that they had been conducting legitimate door-to-door fundraising. That campaign was scheduled to end today. Residents should note the following identifiers of legitimate Red Cross canvassers: • They wear red vests. • They are knowledgeable about Red Cross programs. • They ask for electronic donations only — no cash or cheques are accepted. • They carry official identification, including a manager’s contact information on the back. Police encourage residents to use caution with any unsolicited door-to-door requests. When in doubt, do not provide payment or personal details. Instead, contact the organization directly through verified phone numbers or websites. Anyone who encounters suspicious canvassers or believes they may have been targeted by a scam should report it to police by calling 807-684-1200.
November 13, 2025
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