Thunder Bay Police Service launching new online incident reporting system

February 12, 2025

The Thunder Bay Police Service today launched a new online reporting service, with Rubicon selected as the new provider.

The new system allows more types of non-emergency incidents to be reported online from the convenience of a computer, tablet or smartphone, while making it easier for users to upload photos or videos as evidence.

 

Eligible report types include theft, vandalism, fraud, traffic violations, and missing identification. Incidents must have occurred within Thunder Bay Police Service jurisdiction.

 

The platform also allows people to have links to specific report types sent directly to them by text message. Users receive a confirmation once the report has been submitted and can choose to receive updates on the status of their report.

 

In an emergency, please call 911.

 

More information about the Thunder Bay Police Service online incident reporting system can be found here: https://thunderbaypolice.ca/services/online-reporting

July 15, 2025
The Special Investigations Unit announced it has closed its investigation into an incident involving Thunder Bay Police Service officers that occurred in December 2023. The SIU found no basis to believe that any officer committed a criminal offence and concluded their investigation with no further process. With the conclusion of the SIU investigation, the Thunder Bay Police Service will now commence its required administrative review in accordance with Section 81 of the Community Safety and Policing Act. The purpose of the administrative investigation is to review member conduct, the policing provided, and procedures all as they relate to the incident. This administrative review will be reported to the Thunder Bay Police Service Board upon completion. The Special Investigations Unit media release can be viewed online: https://www.siu.on.ca/en/news_template.php?nrid=10512
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The Thunder Bay Police Service is continuing to raise public awareness of common types of scams that target local residents. Police have recently received reports of local residents who have fallen victim to cryptocurrency fraud, including a case where one person lost more than $500,000. Fraudsters may offer promises of substantial return on cryptocurrency investment, but will instead steal money and may also gain access to personal financial information. If an unknown person offers to assist with setting up a cryptocurrency account, this is a scam. Once funds are transferred, it is highly unlikely that they will ever be recovered. Funds can quickly be transferred through multiple exchanges originating in several different countries and are extremely difficult for law enforcement to trace. The Thunder Bay Police Service’s Economic Crime Unit urges residents to do their due diligence before engaging in any cryptocurrency investment, including seeking credible financial advice and using reputable exchanges. Residents are also encouraged to speak to family members and friends who may be vulnerable to being targeted by this type of scam. If you are concerned about potential scams and want to learn more, please visit https://www.thunderbaypolice.ca/safety/fraud-prevention or contact the Canadian Anti-Fraud Centre (http://www.antifraudcentre-centreantifraude.ca/) To make a fraud/cyber crime online report to the Thunder Bay Police Service, please visit: https://www.services.tryrubicon.com/thunder-bay-police-service/online-reports/report/fraud-cybercrime
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