Thunder Bay Police Service launching new online incident reporting system

February 12, 2025

The Thunder Bay Police Service today launched a new online reporting service, with Rubicon selected as the new provider.

The new system allows more types of non-emergency incidents to be reported online from the convenience of a computer, tablet or smartphone, while making it easier for users to upload photos or videos as evidence.

 

Eligible report types include theft, vandalism, fraud, traffic violations, and missing identification. Incidents must have occurred within Thunder Bay Police Service jurisdiction.

 

The platform also allows people to have links to specific report types sent directly to them by text message. Users receive a confirmation once the report has been submitted and can choose to receive updates on the status of their report.

 

In an emergency, please call 911.

 

More information about the Thunder Bay Police Service online incident reporting system can be found here: https://thunderbaypolice.ca/services/online-reporting

August 1, 2025
The Thunder Bay Police Service is continuing to provide advice to the public on how to avoid being victimized by fraud. Police are encouraging people to take steps to safeguard their accounts to prevent potential scammers from gaining access. One important way to keep accounts secure is to protect ID and password information. Some recommended best practices include choosing a strong password with a combination of numbers, letters and symbols, and to use unique passwords for financial, email, and social media accounts. As well, it’s important to regularly monitor financial accounts to be able to detect any nefarious activity as quickly as possible and to report any breaches to your financial institution immediately.  The Thunder Bay Police Service’s Economic Crime Unit urges residents to speak to family members and friends who may be vulnerable to being targeted by fraud. Prevention is the best protection against fraud. If you are concerned about potential scams and want to learn more, please visit https://www.thunderbaypolice.ca/safety/fraud-prevention or contact the Canadian Anti-Fraud Centre ( http://www.antifraudcentre-centreantifraude.ca/ ) To make a fraud/cyber crime online report to the Thunder Bay Police Service, please visit: https://www.services.tryrubicon.com/thunder-bay-police-service/online-reports/report/fraud-cybercrime