April 2025

April 7, 2025

In 2024, a total of 267 authentic firearms were seized by TBPS, compared to 139 in 2023.


Given the increase in prevalence of firearms and their involvement in the commission of violent crime over recent years, when officers respond to situations where a potential firearm may be present, they must assume that the weapon is real and accessible until proven otherwise. 


Break and Enter and Robbery (BEAR) Unit


From Jan. 1, 2024, to early March 2025, the BEAR Unit investigated numerous offences, laid more than 500 charges and made more than 275 arrests.


The BEAR Unit is a specialty unit with unique investigative training. The BEAR Unit was developed to combat the increasing prevalence of break and enters, thefts and robberies. In addition, the BEAR Unit members are often called upon to arrest high-risk suspects wanted on warrants. 


Chat with the Chief – Mark your calendar


Everyone is welcome to “Chat with the Chief” events. These events allow TBPS Chief Darcy Fleury and other leaders to provide updates and answer questions from community members. 


Upcoming events:


Tuesday, April 22 at 6:30 pm                   

BCG Thunder Bay, Windsor Street               


Thursday, May 22 at 6:00 pm (symposium at 5:30)

Waverly Resource Library, Red River Road


Anyone who prefers to submit questions in advance can complete a short, anonymous survey at https://forms.office.com/r/cuPSF5LFrH, Questions for the Chief can be submitted at any time to news@thunderbaypolice.ca.


Balancing High-Stakes Calls with Heartfelt Teamwork


Chantel Randell was looking for a career change where she could have a real impact. Today, as a TBPS 911 Communications Operator, Chantel makes a difference every single shift.


Emergency calls are unpredictable and managing them takes skill. “The ever-changing nature of the work is one of the aspects I truly enjoy,” Chantel says.


Communication and team trust are essential in ensuring callers get the help they need, and first responders receive accurate information. “This is where the strength of our teamwork truly shines,” Chantel says.


“There was one call that took everything we had—our focus, our energy, and our teamwork,” Chantel recalls. After the crisis, the team took time to check in with each other and share a moment of self-care, even sharing ice cream to decompress. “We have each other’s backs. This is what sets us apart.”


April 13 – 19 is National Public Safety Telecommunicators Week, a time to celebrate the dedicated and talented 911 Operators who are essential to emergency responses. Thank you to the valued members of the TBPS Communications team.


Answer the call. Interested in a career as a 911 Operator? The pay is great, and the schedule is 4-on-4-off. To learn more, visit thunderbaypolice.ca/careers.


Updates from the Thunder Bay Police Service Board


In March, the Board reviewed the results of the 2024 Citizens’ Satisfaction and Trust Survey Results for the Thunder Bay Police Service.


A key theme is disparities across demographics, with results noting a substantial difference in how younger and lower-income respondents perceive and experience policing. Overall:


  • The majority of total respondents feel very or somewhat safe in Thunder Bay, and 82% would contact the police if they were a victim of crime or were worried about something.
  • However, 53% of Indigenous respondents say they do not feel safe in Thunder Bay, and 65% would be willing to contact the TBPS if they were the victim of a crime or were worried about something.
  • 68% of total respondents feel that TBPS officers would treat them with respect if they had contact with them for any reason.
  • Of the respondents who had contact with TBPS in the prior 12 months, 77% felt they were treated respectfully to a large extent or to some extent by the officer or staff member.


The top concerns for policing efforts identified by respondents are violence, illegal firearms, and drug-related issues. 

Almost half of respondents want the police to prioritize patrolling neighbourhoods and interacting with residents.


Respondents said that outside of police, efforts to address addictions, mental health, and affordable housing issues play a critical role in improving community safety.


52% of respondents feel “working with diverse people and communities” are the most important police actions required to keep their community safe.

 

Survey results inform ongoing strategic and operational planning. To read the full survey, visit https://thunderbaypsb.ca/wp-content/uploads/2025/03/Thunder-Bay-Public-Safety-Pulse-Report-2024-corrected.pdf


TBPS Board in the Community


The Thunder Bay Police Service Board was proud to sponsor and participate in the ICTC 35th Annual Powwow at Lakehead University from March 7th-9th.


The full highlights from the March 18th board meeting are available at: https://thunderbaypsb.ca/wp-content/uploads/2025/03/TBPSB-Meeting-Highlights-March-18-2025_Updated.pdf


Coming up for the Board in April:

  • The TBPSB will release its 2025 Q1 Report.


The Board's next meeting is on Tues. April 15th. Watch the meeting LIVE at https://video.isilive.ca/thunderbay/live.html


Vehicle theft investigation leads to several charges

April 14, 2026
TB26013520, TB26013636, TB26013331, TB26013233, TB26013087, TB26012596, TB26013449, TB26012768, TB26008439, TB26600553, TB25600502 A Thunder Bay Police Service investigation into multiple vehicle thefts has led to charges. Officers with the Primary Response Unit began the investigation on March 5, 2026, in response to encountering a stolen vehicle. Two suspects in the case fled from officers on more than one occasion during the investigation. Through the investigation, two suspects connected to the vehicle thefts were identified. On April 13, 2026, officers located and arrested a suspect. As a result of the investigation, 35-year-old Jeffrey BARNWELL from Thunder Bay is facing the following charges: • Dangerous operation (four counts) • Flight from peace officer (four counts) • Operation while prohibited (four counts) • Possession of property obtained by crime over $5,000 • Theft of motor vehicle (two counts) • Fraud under $5,000 • Theft under $5,000 (three counts) • Failure to comply with probation order (four counts) • Failure to comply with release order • Disobey court order • Cause disturbance • Assault with a weapon • Mischief under $5,000 Some of the accused’s charges relate to outstanding warrants. On April 14, 2026, following a police standoff in the Bay Street and Cornwall Avenue area, officers arrested a second suspect. Details regarding the second suspect will be released following their first court appearance.

Downtown Core Stabilization Initiative – Project Support

April 13, 2026
The Thunder Bay Police Service (TBPS) is launching Project Support, a downtown core stabilization initiative. The project, being led by the Thunder Bay Police Service Community Oriented Response and Engagement (CORE) Unit is aimed at addressing public safety in the city’s downtown cores. The initiative is aimed at connecting those in need to services. The initiative aims to: • Prioritize service connections for people experiencing addiction, mental health challenges, or housing instability • Improve public safety and restore order in shared public spaces • Reduce visible disorder and open drug use in downtown cores • Strengthen collaboration with social service and community partners • Ensure consistent, lawful, and proportionate enforcement “Our approach starts with support. The goal is to meet people where they are, connect them with the right services, and reduce the risks they’re facing,” Operational Support Inspector Jason Rybak. “This isn’t about penalizing poverty or addiction; it’s about improving safety in the downtown cores while focusing enforcement on the individuals who are taking advantage of vulnerable community members.” The initiative is operating in response to ongoing concerns from the business community and the public regarding open drug use, disorderly conduct, vandalism, aggressive behaviours, trespassing, and related impacts on safety, economic activity, and community confidence. This will be carried out through increased foot patrols. The project will begin on April 20, 2026, in downtown cores with patrols focused on: • Transit stops • BIA storefronts • Public plazas • Parking areas • Commercial areas • Pedestrian walking areas • Public gathering areas During patrols, the first step of contact will be a TBPS Social Navigator or Community Inclusion Team Coordinator offering referrals to appropriate services like housing, or addiction supports. Criminal enforcement is the last option and may be pursued if disruptive or illegal behaviours in share public spaces in downtown cores persist.

National Public Safety Telecommunicators Week

April 13, 2026
The Thunder Bay Police Service (TBPS) is recognizing National Public Safety Telecommunicators Week, a week dedicated to honouring the essential work of 911 Operators and Dispatchers who serve as the first point of contact in emergencies. Throughout the week on social media, TBPS will be highlighting the critical role of its Communications Centre. This includes the proper use of 911 services, through a top 10 listing of interesting calls that were received in 2025. 911 Operators and Dispatchers are the first lifeline for people in crisis. When someone calls 911, communicators are the first voice they hear. They assess the situation, gather vital information, and dispatch police and fire services while providing calm, steady guidance during moments of fear, confusion, or danger. In the Thunder Bay Police Service Communications Centre, every call is handled by a trained professional who listens carefully, asks the right questions, and coordinates emergency responses during fast‑moving, high‑risk situations. Their work is often unseen, but it is indispensable to public safety. “As Inspector overseeing our Communications Centre, I see firsthand that every call we receive represents someone’s worst moment and our communications professionals are the calm in that storm,” Operational Support Inspector Jason Rybak. “They are the first lifeline, guiding both the public and our officers with precision, professionalism, and compassion. Their voice brings clarity in chaos, and their work saves lives. I am incredibly proud of the dedication and excellence they demonstrate every single day.” The Thunder Bay Police Service extends its sincere appreciation to all 911 Communications Centre staff for their continued dedication, professionalism, and commitment to the community. Current career opportunities in our Communications Centre can be found here: Communication Operator - Temporary (POOL) | Thunder Bay Police Service |