April 2026

April 27, 2026

On average, our 911 Communications Operators handle over 4,200 calls per week. Every day, moments of crisis, uncertainty, and urgency often begin with a call for help. Behind each one is a highly trained 911 Communications Operator—calm, focused, and ready to support those in need. Although their work often happens behind the scenes, its impact is felt every day across our community.

 

 

Last week, during National Public Safety Telecommunicators Week (April 12 – 18), and throughout the year, we recognize the dedication of these professionals whose work is foundational to public safety.

 

At the same time, we continue to implement initiatives to proactively address complex public safety challenges, which can also reduce emergency calls and demands on our front-line officers. 

 

Last month, there were:

·        4128 Calls for Service

·        168 calls related to the Mental Health Act

·        315 arrests

·        51 assaults on police

 

The Downtown Core Stabilization Initiative, led by our Community Outreach Unit, is focused on improving safety in both downtown business areas. It proactively addresses concerns such as open drug use, disorderly behaviour, vandalism, and aggressive conduct, and how these issues affect people’s sense of safety and the local economy.

 

This initiative combines a visible police presence with care and compassion. Foot patrols include a social navigator and community inclusion supports to connect people with services for addiction, mental health, or housing needs whenever possible. When individuals decline support or continue behaviour that is not permitted, officers take consistent, lawful, and fair enforcement action.

 

This work relies on strong partnerships, and I thank our community and social service partners for their ongoing commitment to long‑term solutions.

 

We are also strengthening our Service by welcoming new officers to our front‑line teams. Last month, seven new constables were sworn in, and additional recruits will join us after completing police academy. These recruits help us meet day‑to‑day demands while building for the future of policing in our community.

 

I extend my sincere thanks to our sworn and civilian members, community partners, and residents. Public safety is a shared responsibility, and together we continue working toward a safer, more supportive community for everyone.

August 21, 2026
The Thunder Bay Police Service is reminding residents to be cautious when using automated teller machines (ATMs) following reports of a cash-trapping scam in other communities. No cases of this type have been reported to the Thunder Bay Police Service at this time. This advisory is being shared to help the public recognize the potential risk and take precautions. In a cash-trapping scam, a device is placed over or inside an ATM’s cash dispenser. The machine may appear to complete the withdrawal, but the cash is held by the device. A fraudster can then return and collect it after the customer leaves. Protect yourself: • Check the ATM for loose parts, unusual attachments, or signs of tampering. • Use ATMs in well-lit, high-traffic locations whenever possible. • If cash is not dispensed, do not leave immediately. Contact your financial institution using a trusted number and report the problem to the ATM operator. • Review your account and promptly report any transaction you do not recognize. If an ATM appears to have been tampered with, do not use it. Report suspicious activity to the Thunder Bay Police Service. If you have lost money or disclosed banking information, contact your financial institution immediately and report the incident to police and the Canadian Anti-Fraud Centre (https://antifraudcentre-centreantifraude.ca/index-eng.htm).
August 20, 2026
TB26031063 A Thunder Bay Police Service investigation into the theft of a stolen motor vehicle has led to charges. On August 8, 2026, officers received a report regarding the theft of a vehicle from a business in the Central Avenue area on August 6, 2026. A review of video footage led to a suspect being identified. Officers located and arrested the suspect in the Ogden Street area on August 8, 2026. A search of the Rowand Street area that same day led to the stolen vehicle being located. As a result of the investigation, 32-year-old Selena SIMMONS from Thunder Bay is facing the following charges: • Theft of motor vehicle • Dangerous operation • Fail to comply with probation order The accused was remanded into custody following their first court appearance with a future court date.